Key travel information on your journey

Your luggage

You can take two pieces of luggage free of charge (Maximum 40 kgs to Morocco).
We regret that objects such as bicycles, skis, musical instruments etc. are not accepted onboard.

If the coach capacity for luggage is not full, you may have the possibility to travel with additional luggage for a  small charge on embarking the coach.

For safety reasons, it is forbidden to carry onboard dangerous goods or flammable products.

The stowing of luggage in the coach hold is the passenger's responsibility.

On board

To ensure the comfort of all passengers, eating, drinking alcohol or smoking onboard is strictly forbidden. Regular stops are scheduled to allow customers to eat. The coach driver has the right to refuse any passenger under the influence of alcohol who may have a disruptive influence on the enjoyment of travel of fellow passengers.

Wearing of safety belts is compulsory whilst travelling when available.

Identity documents

It is the responsibility of passengers to ensure that they are in possession of correct documentation for travel to and through countries on the journey(s) reserved (e.g identity card, passport, visas, and authorization papers to leave the country in the case of unaccompanied minors).

Confirmation of your return journey

Reconfirmation of the return journey is compulsory. Please contact Eurolines offices in your country of destination at least 5 days before your departure date (except if stated otherwise on your ticket).

Need assistance during your journey?

Emergency number 24 / 24 and 7 / 7: +33 (0) 1 49 72 51 54