Cancelling or modifying your ticket

You can modify or cancel your standard ticket under certain conditions.

Only the Eurolines office where the ticket has been purchased can modify or cancel you ticket.

If the ticket has been purchased on Internet, please contact us by phone+34 933 674 400

Modification

 

If you want to modify the date of your journey, it is necessary to know the new departure date before.

Modification fees: 6

Refund

Only the Eurolines office where the ticket has been purchased can refund your ticket.

If the ticket has been purchased on Internet, please contact us by phone+34 933 674 400
Standard Rates

According O.M. on February 22, 1996, published in the BOE on the 05/05/1996, the service provider has the possibility to keep 25% of the total value of the purchase when refunding if the ticket is being cancelled more than 48h before departure.

The percentage is equal to 25% if the ticket is being cancelled more than 2h before departure..

Less than 2h before departure, no refund will apply.

Early booking and Promo fares are not refundable.

Stolen or lost tickets are not refundable.
Fees are not refundable.